For each IT function below, decide where it belongs. Keep In-House if it needs business context only your team has. Partner Out if it needs specialist skills or round-the-clock coverage. Share if it works best as a collaboration. Not sure? Tap a button and we’ll show you the typical answer — then adjust to fit your business.

In-House — your team owns it Partner Out — MSP handles it
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Your Co-Managed IT responsibility map
Who owns what — your starting agreement
IT FunctionPrimary OwnerWhat “Done” Looks Like
Turn this map into a working arrangement
This is your starting point. SMSSB can help you refine the split, define service levels for each function, and put the right coverage in place — so nothing falls through the cracks. Book a no-obligation conversation to walk through it together.
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